Radiology practices are struggling to identify and provide timely quality care to more than 50% of patients with follow-up recommendations. Within Health's clinical advisors and CEO to discuss the challenges and promises of recommendation tracking and reminder systems.

Studies have found that personalized and individualized content creates a better and more satisfying user experience, resulting in a higher response rate.

The company is working on several use cases that drive better patient outcomes, decrease provider liability, and lead to increased revenue:

It’s important for a radiology practice to have a process in place that helps identify and track patients whose imaging results reveal a potential issue or condition that should be re-evaluated in the future.

One of the biggest challenges that radiologists face is results communication with referring providers, which are the medical professionals that have directed a patient to a radiology exam.

The American College of Radiology (ACR) continues to seek help to develop a quality measure to address incidental findings care gaps

Providing a good customer experience for patients has both a positive impact on their health outcomes as well as on a medical provider’s business.

The law requires that a patient or their designee, such as a family member or caretaker, must be notified by an outpatient diagnostic imaging center or healthcare facility about the patient’s test results within 20 days if a significant abnormality is detected.

Healthcare systems and providers that use the right tools for effective triage and engagement can improve their backlog management.

The COVID-19 pandemic has brought a new set of challenges for the medical community, including how best to share information and engage with patients.